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Responsible AI at Visier

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Responsible AI at Visier

We consider Responsible AI instrumental to maintaining trust with our customers. We are committed to building AI systems that are fair, transparent, and accountable, ensuring our technology delivers better business outcomes while continuing to put people first.

Overview

Our approach to Responsible AI is an extension of our core values, centered on the ethical and responsible use of data and technology. We believe in a measured and proactive strategy that adapts to the rapidly evolving landscape of AI governance and regulation.

Our Guiding Principles for Responsible AI Development

We build our AI programs in strict adherence to a set of guiding principles that drive our development, deployment, and oversight processes:

  • Respect for Evolving Regulations: We actively monitor and respect the evolving guidance of legislative authorities globally, including without limitation the EU AI Act. This ensures our systems are developed with consideration for the latest international standards and compliance requirements.
  • Responsible, Measured Development: Our innovation is built on responsible, measured development. This means carefully assessing the potential impacts of our AI technologies long before they're deployed.
  • Transparency, Accountability, and Explainability: Transparency, accountability, and explainability are baked into our AI systems. This allows users to understand how our AI tech systems function and how they arrive at their outputs.
  • Continued Human Oversight: We value and implement continued human oversight with appropriate checks and balances. We believe in empowering human decision-makers rather than replacing them, ensuring ethical considerations and nuanced judgment are always at the forefront.
  • Prioritizing Data Security and Privacy: We prioritize the security of data and limit the sharing and persisting of data. Our robust data security measures are foundational to building trust and protecting personal information.
  • Addressing Inherent AI Flaws: We recognize, understand, and proactively address inherent flaws in AI. Our processes are designed to identify, mitigate, and continuously monitor for such issues.
  • Commitment to Continuous Learning: The field of AI is dynamic and rapidly evolving. We are committed to continuing to learn, grow, and reevaluate our practices with each new development in AI technology and within the AI regulatory landscape.

Our AI Governance Model

To ensure a cohesive and comprehensive approach to Responsible AI, Visier has implemented a robust internal AI governance model. This model extends our core value of ethical and responsible data use and is designed to:

  • Foster measured development in consideration of the latest industry standards.
  • Actively monitor and adapt to compliance requirements based on emerging regulations.
  • Prioritize transparency and accountability in AI development by diligently working to understand and address risks as they materialize throughout the lifecycle of our AI tech systems.

Internal Oversight and Collaboration

At the heart of our governance structure is our dedicated AI Taskforce. This internal body oversees all activities related to our AI governance strategy, ensuring cross-collaboration across various departments involved in AI development initiatives and the use of AI technologies within Visier. Our AI Taskforce plays a critical role in upholding our principles and driving our compliance efforts forward.