Please note that this Privacy Statement was updated on January 20th, 2019.
Visier, Inc. (“Visier”, “We”, “Our”, “Us”) is committed to protecting the privacy of your information. We have established this privacy statement to explain how we collect, use, share and secure your personal information as well as the human resources data of our employees. This privacy statement applies to data we collect through the visier.com website, the Visier service platform (“Service Platform”), the Visier mobile application (“App”), and other webpages we operate in which we post a direct link to this statement (collectively, the “Sites”). It also describes your choices regarding use, access and correction of your personal information.
EU – US AND SWISS – US PRIVACY SHIELD
Visier participates in and has certified its compliance with the EU – US Privacy Shield and the Swiss – US Privacy Shield Frameworks (collectively, the “Frameworks”). We are committed to subjecting all personal data received from European Union (EU) member countries and the United Kingdom and/or Switzerland, respectively, in reliance on the Frameworks to the Frameworks’ applicable Privacy Shield Principles (“Principles”). To learn more about the Privacy Shield Frameworks, visit the U.S. Department of Commerce’s Privacy Shield List, https://www.privacyshield.gov/list.
We are responsible under the Frameworks for the processing of personal data we receive and, in accordance with the Principles regarding onward transfers, the processing of personal data we subsequently transfer to a third party acting as an agent on our behalf. We remain liable, in accordance with these Principles, if our third party agents process such personal information in a manner inconsistent with the Principles, unless we prove we are not responsible for the event giving rise to the damages.
With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, we are subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
We have further committed to cooperate with EU data protection authorities (DPAs) with regard to unresolved Privacy Shield complaints concerning human resources data transferred from the EU in the context of the employment relationship.
Our customers may electronically submit personal information to us for hosting and processing purposes in connection with a subscription to our products or services (“Customer Data“). We will not review, share, distribute, or reference any Customer Data except as provided in the applicable Visier Subscriber Agreement or as may be required by law. We process Customer Data in our Service Platform under the direction of our customers. We have no direct relationship with the individuals whose personal data are contained in the Customer Data. Our customers are responsible for providing all notices associated with the proper collection of the Customer Data. An individual who seeks to access, correct, amend, or delete their data or withdraw consent to further contact should direct his or her request to the data controller. Upon instruction received from the data controller we will remove the data associated with an individual.
INFORMATION WE COLLECT
We may collect personal information when you give it to us, including when you indicate that you would like to receive any of our Services, when you complete contact forms or request newsletters, when you speak with us over the telephone, participate in surveys, register for our events (e.g. billing information including payment card number), when you write to us, and when you visit or use the Sites.
Some areas of the Sites request or require personal contact information, such as your name, company name, address, phone number, e-mail address, company annual revenues, number of employees, and industry (“Contact Info“). We do not share your Contact Info with any third party without your consent, except to the limited extent described below under “Disclosure of Collected Information.”
We, and our authorized service providers, may observe your activities, preferences, and transactional data (such as your IP address and browser type) relating to your use of the Sites (“Usage Info“) to measure the use of our Sites and to improve the content we offer.
You may provide us with your personal information, such as that contained on a resume or a curriculum vitae, in connection with a job application or inquiry (“Job Application Info“). We collect Job Application Info to process your application and assess your suitability for a position with Visier, manage your relationship with us, contact you about potentially suitable opportunities, and retain as part of your employment file if you become employed by Visier.
In accordance with the Federal Children’s Online Privacy Protection Act of 1998 (COPPA) and other global data privacy regulations, we will never knowingly request personally identifiable information from anyone under the age of 14. If we learn that we have received information from a child under the age of 14, we will attempt to delete this information as soon as possible. Regardless of any stated preference, we will never knowingly and voluntarily share the personally identifiable information of a child under the age of 14 with a third party.
COOKIES AND OTHER TRACKING TECHNOLOGIES
Cookies are small text files that are stored on your computer by your browser when you visit a website. Cookies may be placed when you visit our Sites, use our Service Platform, and click on a link to be redirected to our Site from a referring web page.
Our Sites use strictly necessary, functional and marketing cookies to perform various functions such as enabling the Sites to operate and display properly, improving your browsing experience, and personalizing our resources and advertisements to better suit your interests. For more information on cookies and to manage your cookie settings, please visit www.visier.com/cookies.
We gather certain information about you and your activities on the Sites automatically. This information may include your Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring and exit pages, operating system, date and time stamp, and clickstream data.
SOCIAL MEDIA WIDGETS
The Sites include social media features, such as the Facebook Like button and Widgets, such as the Share. This button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy statement of the company providing it.
BLOGS AND FORUMS
The Sites offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us by e-mail at firstname.lastname@example.org. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
USE OF COLLECTED INFORMATION
We use Contact Info we collect to perform the services requested by the user. For example, if you fill out a “contact me” form, we will use your information to contact you about your interest in our products and services. We may also use Contact Info for marketing purposes. For example, we may use your information to contact you to further discuss your interest in our products and services and to send you information regarding us and our partners, such as information about promotions or events.
We use Usage Info to operate and improve the Sites, to diagnose technical problems with the Sites, to facilitate your use of the Sites, and to track aggregate traffic patterns throughout the Sites. We may also use this information alone or in combination with your Contact Info to provide you with personalized information about our products and services.
We may use Job Application Info for the purpose of employment consideration or responding to your inquiry. We may keep Job Application Info on file for future consideration.
DISCLOSURE OF COLLECTED INFORMATION
Except as described in this privacy statement, we do not share, sell, rent, or trade any of your personal information with third parties for their promotional purposes.
From time to time, we may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly-offered product or service from us, we may share information we collected from you in connection with your purchase or expression of interest with our joint promotion partner(s). We do not control our business partners’ use of your information. Their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service or you may contact us by e-mail at email@example.com.
We may transfer your personal information to companies that help us provide our services. Transfers to subsequent third parties are covered by the provisions in this statement regarding notice and choice and may also be governed by the terms of a service agreement between us and our customer. We may also provide your personal information to companies that provide services to help us with our business activities, such as analytics providers and hosting providers. These companies are authorized to use your personal information only as necessary to provide these services to us.
If we should ever file for bankruptcy or merge with another company, or if we should decide to buy, sell or reorganize some part or all of our business, we may be required to disclose your personal information to prospective or actual purchasers or receive personal information from sellers. It is our practice to seek appropriate protection for personal information disclosed or received in these types of transactions. You will be notified via e-mail and/or a prominent notice on the Sites of any change in ownership affecting the uses of your personal information, as well as any choices you may have regarding your personal information.
We reserve the right to use or disclose your personal information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process. In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We also reserve the right to use and disclose any information collected via the Sites that is not in personally identifiable form.
In addition to any opt-out procedures described above, you may choose to stop receiving our marketing e-mails by following the unsubscribe instructions included in those e-mails, by accessing the e-mail preferences section of your account settings page, or by contacting us by e-mail at firstname.lastname@example.org.
MANAGING YOUR INFORMATION
Upon request we will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. You may request to access, correct, or delete your personal information by contacting us by e-mail at email@example.com. Such requests will be handled within 30 calendar days. If you are associated with a customer and would like to update your account, please contact us by e-mail at firstname.lastname@example.org.
We will retain your personal information for as long as your account is active or as needed to provide services you have requested. We will also retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We employ robust security measures to protect against the loss, misuse and alteration of the personal information under our control. The Sites employ Secure Socket Layer (SSL) technology using both server authentication and data encryption. The Sites are hosted in a secure server environment that uses firewalls, intrusion detection systems, and other advanced technology to protect against interference or access from outside intruders.
However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee absolute security. It is your responsibility to ensure you are accessing the Sites and Service Platform using an up-to-date web browser. You are also responsible for maintaining the security and confidentiality of any usernames and passwords associated with the Sites.
Keeping your personal information secure is our first priority. We encourage responsible reporting of any vulnerability that may be found in the Sites or Service Platform. We are committed to working with the security community to verify and respond to any potential vulnerability that is reported to us. To report a potential vulnerability or make an inquiry about security on the Sites or Service Platform, please send an e-mail with details to email@example.com. Please provide full details of the suspected vulnerability so our security team may validate and reproduce the issue.
THIRD PARTY WEBSITES
The Sites include links to third-party sites that we do not own or control. We are not responsible for and cannot control the privacy policies of these third-party sites. We encourage you to read the privacy policies of these other sites as they may differ from ours.
CHANGES TO THIS PRIVACY STATEMENT
We reserve the right to change this privacy statement at any time by posting a new privacy statement at this location. If we make any material changes we will include a prominent notification at the top of the Privacy Statement that it has been updated. We encourage you to periodically review this page for the latest information on our privacy practices. Changes are effective upon posting.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Under certain conditions, more fully described on the Privacy Shield website, https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
Questions about this Privacy Statement or the information practices of Visier’s websites should be directed to firstname.lastname@example.org.
You may contact our Data Protection Officer at: email@example.com.
You may also contact us at:
550 S. Winchester Boulevard
San Jose, CA 95128
Effective: January 20th, 2019
Last Modified: January 20th, 2019