Visier Corporate Policies
Policies are key in helping Visier achieve its organizational and IT governance objectives, operations, and strategic plans. Furthermore, they play an important role in ensuring Visier continues to protect information assets, systems, and personnel while meeting customer commitments.
Policy Composition
Visier’s policies are designed to reinforce accountability to internal and external stakeholders, consider business risks and applicable regulatory requirements, and assist in the implementation of internal controls that ensure information assets, systems, and personnel are adequately safeguarded. Each policy defines and adheres to the following format:
Purpose: Provides objectives and background information related to the policy.
Scope: Defines the assets, personnel, or domains the policy applies to.
Definitions: Defines meaning to key terms within the policy.
Policy Requirements: Contains policy statements that relate to key areas of the policy topic.
Violation and Exceptions: Describes disciplinary measures upon failure to comply with the policy.
References: Provides references to the standards, frameworks, and/or regulations the policy is based on.
Roles and Responsibilities: Defines roles and responsibilities of stakeholders and/or teams that are key in developing, maintaining, and implementing the policy.
Approval and Revision History: Tracks policy versions, type of revisions, approval, and reviewer information.
Industry Standards
The structure and content of Visier’s policies are based on several industry standard frameworks, best practices, laws, and regulations including but not limited to:
ISO/IEC 27001; ISO/IEC 27002
ITIL and COBIT frameworks
Relevant publications from the United States National Institute of Standards and Technology (NIST)
EU-U.S. Data Privacy Framework (DPF)
Visier Corporate Policies Overview
Visier does not share organizational policies in their entirety with external parties due to confidentiality reasons. In lieu of sharing the individual policies, the following table has been prepared to provide customers and prospects a brief description of a select list of Visier policies as it pertains to key business practices.
Policies are reviewed and approved by Executive Management at least annually and are made readily available to all Visier employees on the corporate intranet. Employees are trained on select policies as part of the new hire onboarding process and on an annual basis.
Human Resources
Policy Name | Description |
|---|---|
Anti-Bullying, Harassment, and Discrimination Policy | This policy describes Visier’s commitments and expectations related to maintaining a workplace where we can all thrive - free from bullying, harassment, and discrimination. |
Anti-Corruption Policy | This policy defines Visier’s commitments to conducting business with fairness and integrity; including not tolerating bribery, unethical and corrupt practices. |
Background Check Policy | | For employees and contractors | This policy describes the types of background checks Visier uses to meet the information security and ethics expectations of our customers, and to ensure a safe workplace for our teammates. |
Code of Conduct and Ethics | This policy defines broad principles of legal and ethical business conduct in which Visier will undertake. This includes principles that guide employees in conducting themselves in an ethical, fair, and respectful manner. |
Social Media Policy | This policy defines what is considered acceptable and unacceptable when posting on social media. |
Information Security
Policy Name | Description |
|---|---|
Acceptable Use Policy | This policy defines the requirements that must be adhered to when using and accessing Visier’s computing resources, systems, and information assets. |
Access Control Policy | This policy defines what is considered acceptable and unacceptable when using and accessing Visier’s information resources. |
Asset Management Policy | This policy defines the responsibilities and requirements for identifying, managing, and protecting Visier’s information assets throughout the entirety of its lifecycle. |
Authentication Policy | This policy defines requirements for the adequate management of passwords and other forms of authentication used for accessing resources that contain Visier and customer information. |
Business Continuity Policy | This policy requires managers and directors of relevant teams to define business continuity plans and processes to ensure Visier is capable of operating critical functions to meet organizational goals and business commitments during a major disruption or disaster. |
Cloud Services Policy | This policy defines the requirements for managing cloud services throughout their lifecycle to ensure the security, confidentiality, and privacy of information belonging to Visier and its customers. |
Encryption Policy | This policy defines the requirements for implementing encryption mechanisms to ensure the confidentiality and integrity of sensitive and/or confidential Visier information. |
Email and Communication Policy | This policy defines what is considered acceptable and unacceptable when using, accessing and sending emails and communicating on behalf of Visier. |
Information Classification Policy | This policy defines the requirements for classifying and managing Visier and customer information to ensure that information is appropriately protected, labeled, and managed according to business and legal requirements, its sensitivity, value, and criticality. |
Information Security Incident Management Policy | This policy defines the information security incident handling process, defines incident categories, specifies key contacts and escalation protocols when incidents occur. |
Information Security Policy | This policy defines the operational information security policies, standards, and procedures for protecting the security (confidentiality, integrity, availability) and resiliency of Visier’s information assets, facilities, systems, and customer data. |
Network Security Policy | This policy defines the requirements for secure networks and the associated infrastructure that connect to Visier’s production networks, infrastructure, and communications systems, including those managed by third-parties. |
Physical Security Policy | This policy defines the requirements for establishing physical access controls at Visier’s offices, and for ensuring physical and environmental security protection are in place at data centers where Visier operates. |
Vulnerability Management Policy | This policy defines the requirements for identifying and managing threats and vulnerabilities that affect the operation and security of Visier’s information systems and to ensure that such systems and the information contained within remain protected. |
Privacy
Policy Name | Description |
|---|---|
Customer Data Retention Policy | This policy establishes requirements for the retention of customer data for business and legal purposes. It encompasses the use, storage, transmission, processing, and destruction of customer data. |
Privacy Policy | This policy ensures that Visier takes the appropriate steps to comply with applicable privacy laws. It further guides Visier in meeting customers’ expectations of how their data should be managed. |
Governance, Risk, and Compliance
Policy Name | Description |
|---|---|
Change Management Policy | This policy defines the requirements within Visier’s change management process which minimize negative and/or unexpected impacts to Visier’s operation and its services and customers. |
Customer Data Handling Policy | This policy defines the requirements for safeguarding Customer Data and other information about Visier customers (Customer Information) throughout their lifecycle. These measures are intended to maintain the security, privacy, confidentiality, and integrity of such data. |
Enterprise Risk Management Policy | This policy defines requirements to adequately manage opportunities and risks to protect Visier and its customers. |
Sanctions Policy | This policy defines compliance with Sanctions, Embargoes, and Restricted Party lists, as well as reinforces Visier’s commitment to compliance. |
Trade Compliance Policy | This policy defines requirements for complying with all statutory and regulatory requirements associated with the export, import, transfer, or reexport of items, software, and technology globally. |
Vendor Risk Management Policy | This policy ensures Visier engages vendors that are able to meet its requirements (including security and compliance requirements), and to ensure Visier is able to adequately manage risks that arise from working with vendors. |