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Ideas and insights for today’s people-centered leaders.

Ask Visier is a weekly column where a people analytics expert dives into one of the 2000+ business questions available in Visier and shares how to take action on the answers you might uncover on that topic.  

Securing talent to fill key positions is critical for all organizations. This is particularly true now, as 55% of people anticipate looking for a new job in the next year, but only 35% of organizations have a formalized succession planning process.

The COVID-19 pandemic brought to the surface questions about what a business needs to function and be successful. Organizations with a people analytics solution like Visier in place can better address today’s challenges and plan more effectively for the future.

Why is it challenging to fill critical jobs?

There’s a lot of complexity when identifying a critical position. Job titles and roles are constantly evolving, which can lead to misalignment. You have to drill into what’s creating the most value for you right now, which may be a specific role, or it could be a specific skill set within a role. 

Then there’s the challenge of collecting and analyzing this data, which can be difficult as your organization shifts priorities. You have to gather information about what roles have been important historically, as well as what roles need to be filled to support your organization in the future. If you don’t have insight into what talent will drive your company forward and how your workforce currently fits in, you won’t be able to adjust your people strategy effectively.

How Visier helps you keep critical roles filled

Visier makes it easy for you to assess what your critical roles are and work to fill them by answering questions like: 

1. How many critical hires have been made?

Critical positions have a big impact on your organization’s results. The recruiting team needs to ensure that these roles are filled quickly and that they receive the level of focus and resources required

2. Do critical hires happen faster than regular hires?

Filling key roles quickly minimizes the impact on goals and business objectives. Are these positions being filled faster than non-critical positions?

3. What is the current state of the hiring funnel for critical positions?

Keeping positions filled requires applicants to flow in and through the hiring pipeline. Comparing the volume and conversion rates for critical and non-critical positions will indicate whether or not your hiring processes are working. 

4. How do applicants for critical positions move through the hiring stages?

Are the current applicants for critical positions progressing quickly? Is time being wasted on applicants who are rejected or disappear late in the process?

5. Where can you leverage existing talent?

Find out where internal talent can help you close any critical gaps. You can also use skills data to uncover opportunities for career development and growth within your existing workforce.

What does this all look like in action? BBVA USA partnered with Visier to uncover a high rate of turnover in a revenue-producing role at specific branches. Then, they assigned regional HR business partners to interview employees in the affected role and their managers. They used the interview results to develop a separate action plan for each branch, especially targeting the branches where turnover was highest. By monitoring and assessing the impact of the ongoing management review program, they were able to reduce turnover in the role and ensure that this critical position remained filled. 

Using a people analytics solution makes it possible to see what your critical positions are, and look ahead to see when those positions will need to be filled. Access to and analysis of this data gives you the ability to craft an accurate hiring forecast. That way, you won’t find yourself struggling to fill a key role.

Read more on using people analytics to fill critical roles

About the Author

Jennifer Smith is passionate about helping organizations through digital transformation, unleashing data to help solve their most complex business problems. She brings over 10 years of applied analytics and has extensive consulting experience. As a People Analytics Consultant with Visier, she partners with Fortune 500 companies across multiple industries and geographies enabling them to lean into data driven insights to maximize workforce effectiveness and performance.

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