Ideas and insights for today’s people-centered leaders.



6 Key Indicators of a High-functioning Hybrid Team

We chatted with Renée Safrata, CEO and Founder, and Dr. Jim Sellner; EVP People Analytics, from Vivo Team Development. Vivo Team develops competence, motivation, and collaboration among leaders and teams through live, online training, coaching, and people analytics. The content and format are based on the latest, proven research in learning and development.

Over the past year, whether intentional or not, companies have become more flexible about where and when employees work. 

Leaders again are finding themselves on the precipice of change. Many are transitioning to hybrid office environments, where a large number of employees are working remotely sometimes or all of the time. Luckily, being in the same building is not a prerequisite for productivity and high performance.

Vivo Team Development has identified that there are six key indicators that lead to high-performing leaders and teams:

  1. Communication – Clear and open communication reduces misunderstanding, minimizes work delays, and enhances overall productivity.
  2. Interactive Feedback – A feedback culture provides essential information for decision making and performance improvement by reflecting on the past and anticipating future results. 
  3. Emotional Intelligence – Identifying and managing your emotions while navigating the emotions of others reduces assumptions and increases psychological safety.
  4. Structures – Unifying and streamlining work processes builds the foundation for efficient and successful teams.
  5. Accountability – Holding one another respectfully accountable drives innovation, trust, and productivity.
  6. Cohesion – Team cohesion increases satisfaction, engagement, and collaboration, resulting in increased success and productivity.

Developing and honing these skills is crucial to meeting and surpassing business objectives, regardless of where or how your team works. But, the story doesn’t end there. Teams and leaders need a few more things to truly thrive in a hybrid environment. Namely leader and team effectiveness, alignment, and measurement.

How targeted training amps up hybrid teams

The data above is from Vivo Team’s Vital Statics Report™ and shows how this team’s key indicator scores increased after targeted training based on the results of the first report.

Effective leaders steer and influence their direct reports toward achieving short and long-term goals. From seasoned, trained leaders to accidental leaders, how they lead—and how well—can look very different. How do you know if your leaders are effective?

Team alignment affects how your employees work together as well as company culture. Teams that are not aligned don’t perform well. Teams who are aligned on goals and priorities are more collaborative and have higher morale. How do you know if your teams are aligned?

It all comes down to the right measurement 

73% of talent leaders say people analytics will be a top priority over the next five years. It’s time to speed up that timeline. People analytics is not a new concept and the links to business impact are well established. 

By collecting the right data, and continuing to measure and analyze over time, you can pinpoint where to make behaviorally-based performance improvements that will have a significant, positive impact on productivity and retention.

Increased effectiveness = reclaimed costs

This report shows an increase in overall team effectiveness, including the cost of lost productivity in dollars (based on the salaries of the team members). By increasing team effectiveness by 16%, this company reclaimed $70,476 in lost productivity.

Making new data connections

The vast array of people analytics data already available can work in tandem with Vivo Team’s learning and development data to steer decision-making and provide modelling and insights around team and leader performance, retention, and more. 

Using Visier’s platform, organizations can integrate team and leader data to predict the impacts of having some roles remote versus those in-office, allowing you to track and measure the productivity and efficiency of your hybrid workforce. These connections and insights can help leaders flag areas that require attention with targeted and effective actions. 

Organizations need to provide the tools and training to set up their teams for success. Leaders need to learn how to foster deeper connections and be equipped with insights to help target their focus. Finally, everyone needs to put in the effort to stay connected, whether in person, remotely or both.

Make it a priority to develop the competencies of your people and processes and your company will excel—not just in a hybrid environment, but in any environment—and the data will prove it.

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About the author: Visier Team

People-centered ideas and insights by the editorial team at Visier.

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