Trane Technologies Used Visier to Better Manage a Global Workforce and Increase Self-Service Capabilities

For years, Trane Technologies faced challenges in providing timely access to data because of its global workforce and the centralized data control in traditional systems.

Senior Analyst Sarah Everhart identified inefficiencies in accessing and managing data across the organizational hierarchy, making enterprise-wide and business unit-specific reporting complex. Implementing Visier improved data accessibility by providing real-time, comprehensive insights at all levels, from employees to the CEO, benefiting all of their departments.

Visier’s self-service analytics empowered employees and executive assistants alike, reducing HR workload and fostering accountability. Additionally, it mitigated delays from time zone differences, enabling immediate data access and analysis.

THE CHALLENGE

Putting data in the hands of the HR partners and business leaders for better decision-making

With employees spread globally, ensuring that HR partners and business leaders have timely access to relevant data was challenging for Trane Technologies. Sarah Everhart, Senior Analyst, People Analytics at Trane Technologies, noticed that traditional data reporting systems often centralized data control, limiting real-time access and insights for those directly involved in day-to-day operations.

Balancing the need for comprehensive, enterprise-wide reports with the requirement for specialized, business unit-specific insights was also complex. Before Visier, accessing data across different levels of the organization—from individual employees up to the CEO—was inefficient.

Existing systems lacked the capability to effectively manage and display the full organizational hierarchy. "Having Visier lets us put the data in the hands of the HR partners and the business leaders who are doing the work," Sarah Everhart, Senior Analyst, People Analytics

"Visier has transformed how we make decisions about our people, providing us with deep insights that were previously inaccessible."

Sarah Everhart, Senior Analyst, People Analytics

THE SOLUTION

Providing visibility, speed, and ownership of data for quicker and more efficient data management

Visier has proven invaluable for enabling comprehensive data access across various hierarchies, from employees to the CEO. This capability allows Trane Technologies to make detailed cuts and slices of data at every level, while also providing easy access to this information.

In addition to serving HR, Visier is also heavily used by the finance department, which counts personnel differently. It includes a finance hierarchy allowing finance partners to bridge the gap between their headcounts and those of HR. Furthermore, Visier empowers executive assistants by giving them direct access to necessary data, such as distribution lists for town halls. This self-service capability reduces the burden on HR partners, who no longer need to produce these lists regularly.

THE OUTCOME

Giving their global workforce ownership of the data for more visibility and faster decision-making

With Visier, employees now feel a sense of ownership over their data because they can access and analyze it directly. This transparency has empowered them to explore and understand the data on their own, building up accountability.

Visier also significantly speeds up processes by eliminating the delays associated with time zone differences. With its many support and change teams based in different areas, users previously faced delays due to the overlap of working hours. Visier allowed them to bypass these delays, enabling them to jump right into the data and get started without waiting for communication from support teams.

"This would allow us to just jump right in, get things started, and you don't have to wait for that communication delay of waiting for someone to start their workday," explains Everhart.

WHAT’S NEXT FOR TRANE TECHNOLOGIES

Empowering leadership with enhanced HR analytics

To meet the growing demand from their HR Partners, Trane is planning to extend their HR metrics and views to business leaders, particularly those "managers of managers" who require insights into the growth and trends within their distributed teams.

By updating user access personas to include these business leaders, Sarah and her team are empowering them with the same flexibility and self-service capabilities that their HR Partners currently enjoy. This strategic enhancement will be the next step toward meeting the needs of their business in the coming year.