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Suntory Global Spirits Put People Costs in Front of Executives to Compete in Any Market

Suntory Global Spirits, the world's third-largest producer of distilled beverages, needed to move from manual data pulling to a single source of truth so leaders could control people costs and staff for fluctuating market demand.

With Visier workforce intelligence, Suntory gave executive leadership clear cost-governance reporting, took control of expenses, optimized its talent acquisition funnel for shifting markets, and expanded Visier from the analytics team to every People and Culture function.

Every

People & Culture function now runs on workforce data

Suntory Global Spirits logo (black)

Our Summary:

Industry

Manufacturing

Headquarters

New York, NY

Company size

6,000

Visier solutions used

Workforce PlanningWorkforce Insights

The challenge:

Suntory Global Spirits, the world's third-largest producer of distilled beverages, needed to move from manual data pulling to a single source of truth so leaders could control people costs and staff for fluctuating market demand.

Why Visier Workforce AI:

Suntory Global Spirits chose Visier in 2020 for its out-of-the-box content and scalability, its usability in turning raw data into bite-sized analyses, and its ability to integrate data from the HRIS, ATS, budgeting tool, engagement survey tool, and other systems.

Key outcomes:

Suntory Global Spirits now gives executive leadership cost-governance metrics on headcount, open roles, and compensation costs. It also tracks requisitions, time-to-fill, and TA capacity to staff for shifting markets, and it has expanded Visier from the analytics team to every People & Culture function.

THE CHALLENGE

From manual data pulling to a single source of truth

A Visier customer for years, Suntory Global Spirits has grown its workforce analytics practice from a single analytics team to a point where every function within People and Culture uses the tool to make data-informed decisions, says VP of Global Total Rewards, People Solutions and People Technology Colleen Houlihan. The company first chose Visier in 2020 to build a more data-driven approach to workforce management, replacing slow, manual data pulling with instant, business-critical insight.

We chose Visier for three reasons: Workforce data impacts the business. It's user-friendly and transforms our raw data into bite-sized analyses for our users. And the fact that Visier can analyze data from multiple data sources. - Colleen Houlihan, VP of Global Total Rewards, People Solutions and People Technology

THE SOLUTION

One centralized source of truth, built to scale

Suntory's decision came down to three factors: out-of-the-box solutions that scale, with ready-to-go content to reach insight faster; everyday usability, with Visier able to take raw data and transform it into bite-sized analyses for users; and the ability to integrate data from disparate systems, including the HRIS, ATS, budgeting tool, engagement survey tool, and more. By 2025, through steady change management and by keeping dashboards fresh and addressing real needs, Suntory built a single, centralized workforce analytics tool, now powering more sophisticated work like cost governance and staffing to market demand.

THE OUTCOME

Data-enabled and ready to compete in fluctuating markets

Visier lets the team give executive leadership clear metrics on critical cost drivers like headcount, open roles, and compensation costs. As Houlihan puts it, your people are your highest cost, and the more you can control and react to trends by looking at that data regularly, the better you can run the business.

By tracking requisition metrics like open roles, time-to-fill, and TA capacity, Suntory built a clearer view of its hiring pipeline, so the talent acquisition team can staff appropriately for open roles as market conditions shift.

Suntory has also empowered every HR function with data, getting users to embrace it and become smart users of it. Widespread access to transformed, bite-sized analysis enables more HR professionals to inform their work and become better partners to the business units they support.