People Analytics Software Comparison Guide
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This leading cloud communications technology company was locking its most sensitive HR data behind VPNs and triple logins as a security safeguard, leaving managers in the dark when making workforce decisions, all during one of the toughest downturns the tech industry has experienced.
With Visier Workforce AI, the company built a secure data foundation that opened people insights to 10X more leaders, helped guide a turnaround in their labor strategy worth $75 million, and set the stage for AI agents to safely support daily workforce decisions.
$75M
saved through workforce planning initiatives
Industry
Communications Technology
Headquarters
San Francisco, CA
Company size
5,000+ globally
A cloud communications company with more than 5,000 employees kept its sensitive HR data behind a VPN and three logins, so managers had little visibility during a tech downturn, and its AI tools couldn’t safely access people data.
Visier gave the company a governed, role-based data foundation through its Workforce Context Engine. Visier’s MCP Server connects that permissioned data to the company’s own AI agents and assistants.
The company opened secure, self-service access to about 10 times more business leaders, delivering workforce planning metrics on location shifts, senior leadership ratios, and span of control, which contributed to an estimated $75 million in savings.
With Visier, this global technology company has:
Unlocked an estimated $75 million in savings by planning for location shifts, dialing in senior leadership ratios, and improving span of control.
Opened secure, self-service access to sensitive people data, including first-time access for frontline managers.
Built the governed data foundation for AI agents to support headcount and budget planning safely.
The team didn't tackle governance, workforce planning, and AI as three separate projects. They solved for security first, then built their workforce plan, and added AI on top of it, not around it.
The first step was building a secure cloud layer. The team moved its most sensitive HR data—including compensation and performance—out of the old VPN-gated system and into Visier’s governed platform, powered by Visier’s Workforce Context Engine.
With Visier’s combination of strict governance and role-based flexibility, this enabled the company to widen access without widening risk.
With this new foundation, the team built custom metrics in Visier that helped the organization strategize around location shifts, dial in senior leadership ratios, and make span-of-control improvements. This gave leaders the real-time visibility they'd lacked through years of turnover and the tech sector recession to make the right business decisions.
“We can't just plug sensitive data into an LLM and give it to everyone. We need to have that in a governed, permissioned place with a semantic layer that is already vetted. We wanted to future-proof an AI-ready data architecture. And so Visier's MCP server allows us to do that… Now we can finally take all the data we've vetted and developed in Visier and use it as a tool for AI agents and assistants, embedded into where people already work."
– Principal Analyst, People Data Solutions & AI
Then, with the trusted foundation, the company expanded the data footprint within Visier, adding executive reporting, talent acquisition metrics, and organizational health data.
As the company's internal AI hub matured, the team also needed a way to connect its agents and assistants to vetted HR data without breaking governance. Visier's MCP Server became that bridge, exposing the permissioned, semantic layer of workforce data to the LLMs and agents already embedded in everyday tools, instead of building a separate solution from scratch.
Now, the organization has a centralized website with an AI chatbot, assistants, and agents, alongside AI enablement documentation, all in one place for permissioned users to access. All powered through the MCP integration by Visier and Vee, Visier’s conversational analytics assistant.
An estimated $75M saved. As the company worked to turn its labor strategy around after a stretch of high turnover and industry-wide cuts, Visier was the data and AI infrastructure behind that shift. It gave leaders the agile, custom HR metrics they needed to make faster, smarter calls on headcount and organizational health. Better decisions, made possible by better data, added up to an estimated $75 million saved through location shifts, managed senior leadership ratios, and span of control improvements.
Secure access for 10X business leaders. Replacing VPN gates and triple logins with Visier democratized the self-service of people data, putting critical workforce information directly in the hands of roughly 10 times more workforce leaders than before. Managers who never had visibility into HR data are now able to dig into real-time engagement, retention, and headcount numbers themselves to make more informed workforce decisions.
Future-proof AI architecture. Two years of vetted, governed data in Visier means the company is ready for what's next: AI agents that call on authorized data to help managers directly. Visier's MCP server is now a tool the company's AI agents can call. Every layer stays protected: agents sit behind a secure digital perimeter, agent owners control who can access each agent, and any connected data inherits the source system's permissions. When an agent pulls data from Visier, the user only sees what their Visier permissions allow. The human stays in the loop, and the guardrails travel with the data.
You’ve seen how this communications technology company solved its governance challenges with people data with Visier, and used its AI-native platform to make better decisions. Discover what that same foundation could unlock for your business.
See what Visier can do for you.