How a Large Healthcare Company Extended Workforce Analytics To Reveal More Productivity and Revenue Insights

A large healthcare company recently expanded its workforce insights capabilities by leveraging Visier People® Extend to bring operational and financial data sources into Visier’s people data platform.

This seamless integration allowed them to automate data ingestion, enhance decision-making, and gain a unified view of workforce productivity, enabling the organization to better predict hiring needs, optimize labor investment, and drive better patient care.

Our Summary:

Industry

Healthcare

Headquarters

USA

Company size

120,000+

Visier solutions used

Workforce Planning

The Challenge

HR data showed headcount and location, but not how workforce decisions affected patient outcomes or financial performance.

Why Visier

Visier People Extend brought financial, operational, and patient care data into the company’s existing Visier setup without waiting on IT.

Outcomes

HR, finance, and operations leaders now share one view that connects labor spend to patient care and revenue, so they can predict hiring needs and decide faster.

"We're expanding to answer key leadership questions—understanding team costs, budgets, and critical decisions like whether it’s the right time to hire. As we move forward, we’re evolving Visier into a more action-oriented platform, ensuring today’s decisions lead to the right outcomes tomorrow."
Gary Russo, Executive Director of Workforce Intelligence

THE CHALLENGE

Understanding how workforce decisions impact patient outcomes & financial performance

As one of the largest healthcare providers in the U.S., this company strives to balance workforce efficiency with high-quality patient care across its vast network. Traditional workforce metrics could tell them how many employees they had and where they were assigned—but not what those employees were achieving.

Leadership needed a deeper understanding of how workforce decisions impacted patient outcomes, financial performance, and operational efficiency. To address this, they sought a way to integrate workforce, finance, and operational data, ensuring staffing decisions aligned with patient care demands.

With Visier, they gained the ability to post the right number of positions based on real-time care needs, optimizing workforce allocation without adding complexity or delays. Additionally, the company wanted to equip managers with personalized insights to monitor burnout risk and cost management. By identifying overworked staff early, they could reduce turnover, improve engagement, and ultimately enhance patient care in the communities they serve.

“We wanted to bring together a holistic view of what our labor force is doing—not just seeing are we paying our people and where are they, but what are they actually achieving in their roles for us as a healthcare organization.”
Gary Russo, Executive Director of Workforce Intelligence

THE SOLUTION

Expanding analytics with Visier

The large healthcare company adopted Visier to bridge the gap between people data and operational business outcomes. Unlike their previous workforce analytics setup, which focused on HR metrics, Visier enabled the seamless integration of new data sources, including financial performance, patient care productivity, and engagement insights—all within their existing Visier environment.

By leveraging Visier, the workforce intelligence team could now:

Rapidly connect external operational data sources without waiting for IT teams to build custom reports.
Integrate workforce productivity metrics with business outcomes, providing a holistic view of labor impact on revenue and efficiency.
Automate data ingestion and experiment with new insights faster, reducing manual reporting bottlenecks and improving decision speed.

This advancement enabled HR, finance, and operations leaders to work from one unified source of truth, driving smarter workforce decisions with clear ties to business performance.

“Every time that we are being more efficient with our workforce, getting more time back for a leader, helping a caregiver at the bedside feel more engaged and feel fairly paid, that translates to better health outcomes for the communities that we serve."
Gary Russo, Executive Director of Workforce Intelligence

THE OUTCOME

Integrated data insights revealed the impact of labor investments on patient outcomes, enabling better predictive workforce planning

With Visier, this healthcare company has transformed the way workforce intelligence supports the broader organization. By integrating workforce data with operational and financial performance metrics, they now have a unified, data-driven approach to workforce planning and business impact analysis.

Key benefits realized include:

Predictive workforce planning. Leaders can anticipate hiring needs by correlating workforce trends with real-time business performance.
Faster insights, less manual work. Visier enabled data integration automation and streamlined reporting, reducing administrative IT burden and freeing analysts to focus on strategy.
Enhanced decision-making. By tying labor investment to patient care productivity and financial returns, decision-makers can prioritize workforce investments with measurable impact.

Looking ahead, the healthcare company plans to further personalize analytics for frontline managers, delivering targeted dashboards that provide insights on staffing levels, overtime risks, and job postings in real time—helping them make informed decisions that directly impact patient care and workforce well-being.