![](https://images.ctfassets.net/lbgy40h4xfb7/6mbEg4fO9LHFL8w59uvtNn/55905c3f43cd0796a914b2b381cdda6a/Providence_1_1200_x_700.jpg?w=1200&h=700&fl=progressive&q=50&fm=jpg)
Customer story
Healthcare
Providence
Providence operates more than 50 hospitals and 800 clinics in the western U.S.
Summary
Industry: Healthcare Headquarters: Renton, WA Employees: 120,000 Challenge: Determine if and how raising salaries will affect turnover, and what it would cost Solution: Leverage historical data and survival analysis
Visier Solutions
Results
$6M saved annually by upping pay
30% improved retention in key areas
< 1% of jobs analyzed were sensitive to pay
Pay is one of the reasons people leave. We’ve seen pay go up and down in importance, and right now pay as a reason [for staying or quitting] is on an upswing.
![](https://images.ctfassets.net/lbgy40h4xfb7/2g2RFPyhuvFvL0RBNQUJrC/0befe320215dbfb90f783a70df209b1b/gary-russo.jpg?w=192&h=192&fl=progressive&q=50&fm=jpg)
Gary Russo
Director of Workforce Intelligence