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First West Credit Union

As the third-largest credit union in British Columbia, Canada, First West Credit Union holds nearly $11 billion in assets under administration and serves close to 250,000 members.

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Summary

Mergers have played a significant role in the history of First West. Valley First Credit Union and Envision Financial Credit Union, the two entities that amalgamated to become First West, themselves have merger histories. Following its creation in 2010, First West has since brought two more credit unions into the fold: Enderby & District Financial in 2013 and Island Savings in 2015.

Visier Solutions

Results

Significant reduction in turnover

Streamlined recruitment processes

Enhanced insight into employee movement

Our organization is really the product of three mergers over five years. One of the huge benefits that Visier has given us is the ability to really roll out a consistent standardized data dictionary and what our recent merger partners get really excited about…is that they have a tool that allows them to do the type of reporting that before they were either doing manually or they were not doing at all.

Nathalie Pasin

Manager, HR Solutions & Analytics

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