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Your proven path to success

Our experienced Customer Success team has helped hundreds of companies to make better workforce decisions and achieve real business impact. Your success is our success.

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Support for your continued success

Our experienced technical support team works side-by-side with our services delivery team, and is well-versed with your journeys. Get you the support you need, quickly, with a host of helpful support options.

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A helpful list of relevant articles is available to you any time.

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Community help

Join the conversation to explore best-practices with peers.

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How to reach us

Online 24x7, Visier support is ready to receive your tickets.

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Unleashing customer value, our way

We put our customers first, and they love us for it.

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Included support

Visier support is world-class, giving you timely access to help and answers.

Data management support

Troubleshooting, change support, and data deletion, as needed.

Configuration changes

Implementing small changes to customize your experience.

Customization support

Quickly add new concepts, logic, or simple metrics.

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Visier Premium Support

Visier premium support gives you familiarity.


An assigned contact that knows your business, data, and solution.

More customizations

Support for more complex customizations.

Single point of contact

Work with a single person to manage, and resolve your cases.

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"We have been able to double Visier utilization within ten months, as we can now concentrate on a core set of tools and communicate with one voice in an advisory capacity."

Vice President of Workforce Planning and Analytics at McKesson

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