contact request resource

Privacy

YOUR PRIVACY

Visier Inc. (Visier) is committed to protecting the privacy of your information. We have established this Privacy Statement to explain how we collect and use your personal information. This Privacy Statement applies to data collected by Visier through the visier.com and visiercorp.com websites and other webpages which we operate and in which we post a direct link to this statement.

Visier, Inc. has been awarded TRUSTe’s Privacy Seal signifying that this privacy statement and practices have been reviewed by TRUSTe for compliance with TRUSTe’s program requirements and TRUSTe Cloud program requirements including transparency, accountability and choice regarding the collection and use of your personal information. The TRUSTe program covers only information that is collected through this web site www.visier.com and the Visier platform.

TRUSTe’s mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy Trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy statement or practices, please contact us at privacy@visier.com. If you are not satisfied with our response you can contact TRUSTe here.

Visier, Inc. complies with the U.S.–E.U. Safe Harbor framework and the U.S.–Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland.  Visier, Inc. has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Visier, Inc.’s certification, please visit http://www.export.gov/safeharbor/.

CUSTOMER DATA

Visier customers may electronically submit data or information to Visier for hosting and processing purposes in connection with a subscription to a Visier product or service (“Customer Data“). Visier will not review, share, distribute, or reference any Customer Data except as provided in your Visier Master Service Agreement, or as may be required by law.

INFORMATION WE COLLECT

We do not obtain personal information (e.g., name, address, email address, etc.) about you when you visit our websites unless you choose voluntarily to provide such information. Some areas of our websites request or require personal contact information, such as name, company name, address, phone number, email address, company annual revenues, number of employees, and industry (“Contact Info“). We do not share your Contact Info with any third party without your consent, except to the limited extent described below under “Sharing of Collected Information.”

Visier, or Visier authorized service providers, may observe your activities, preferences, and transactional data (such as your IP address and browser type) relating to your use of Visier’s websites (“Usage Info“). While we may collect or log Usage Info, we generally do not identify you or match this information with your Contact Info.

You may provide us with personal information, such as that contained on a resume or a curriculum vitae, in connection with a job application or inquiry (“Job Application Info“).

In accordance with the Federal Children’s Online Privacy Protection Act of 1998 (COPPA), Visier will never knowingly request personally identifiable information from anyone under the age of 13 without parental consent. If we learn that we have received information from a child under the age of 13 without parental consent, we will attempt to delete this information as soon as possible. Regardless of any stated preference, we will never knowingly and voluntarily share the personally identifiable information of a child under the age of 13 with a third party.

USE OF COLLECTED INFORMATION

Visier uses Contact Info it collects to perform the services requested by the user. For example, if you fill out a “contact me” form, Visier will use the information provided to contact you about your interest in our products and services. Visier may also use Contact Info for marketing purposes. For example, we may use information you provide to contact you to further discuss your interest in our products and services and to send you information regarding Visier and its partners, such as information about promotions or events.

Visier uses Usage Info to operate and improve our websites, to diagnose technical problems with our websites, to facilitate your use of the sites, or to track aggregate traffic patterns throughout our websites. We may also use this information alone or in combination with your Contact Info to provide you with personalized information about Visier.

Visier may use Job Application Info throughout Visier for the purpose of employment consideration or responding to your inquiry. We may keep Job Application Info on file for future consideration.

TRUSTed CLOUD

Visier Inc. collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes. Visier, Inc. works with its Clients to help them provide notice to their customers concerning, the purpose for which personal information is collected.

We collect information for our clients, if you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the client that you interact with directly.  [If you are a Client and would like to update your account please contact us at privacy@visier.com.

Visier, Inc. may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in this statement regarding notice and choice and the service agreements with our Clients.

Visier, Inc. has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, who seeks to correct, amend, delete inaccurate data or withdraw consent to further contact should direct his/her query to the Visier, Inc.’s Client (the data controller). If the Client requests Visier, Inc. to remove the data, we will respond to their request within 30 days.

Visier, Inc. will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. Visier, Inc. will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

COOKIES

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use both session ID cookies and persistent cookies.  A session ID cookie expires when you close your browser.  We use session ID cookies to remember your username for future logins and are only set if requested by you.  A persistent cookie remains on your hard drive for an extended period of time.  We use persistent cookies to generate website metrics to better understand the needs of our visitors.  You can remove persistent cookies by following directions provided in your Internet browser’s “help” directory. Information on cookies.

If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.

The use of cookies by our tracking utility company and service providers is not covered by our privacy statement.  We do not have access or control over these cookies. Our tracking utility company and service providers, use session ID cookies to make it easier for you to navigate our site.

SHARING OF COLLECTED INFORMATION

Unless described in this privacy statement, Visier does not share, sell, rent, or trade any information provided with third parties for their promotional purposes.

From time to time, Visier may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly-offered product or service from Visier, we may share your information collected in connection with your purchase or expression of interest with our joint promotion partner(s). We do not control our business partners’ use of your information we collect. Their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service.

We may provide your personal information to companies that provide services to help us with our business activities such as analytics provider or hosting provider. These companies are authorized to use your personal information only as necessary to provide these services to us.

If Visier should ever file for bankruptcy or merge with another company, or if Visier should decide to buy, sell or reorganize some part or all of its business, Visier may be required to disclose your personal information to prospective or actual purchasers or receive personal information from sellers. It is our practice to seek appropriate protection for information disclosed or received in these types of transactions. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Visier reserves the right to use or disclose information provided if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process. We also reserve the right to use and disclose any information collected via the site that is not in personally identifiable form.

OPT-OUT PREFERENCES

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us at privacy@visier.com.

MANAGING YOUR INFORMATION

You may request to access, update, change, or delete your registration information by contacting us by e-mail at privacy@visier.com. Such requests will be handled within 30 days.

DATA RETENTION

We will retain your information for as long as your account is active or as needed to provide you services.  We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

SECURITY

Visier uses robust security measures to protect against the loss, misuse and alternation of the information under our control. Provided you are accessing our websites and platform using an up to date web browser. Secure Socket Layer (SSL) technology is employed to protect you using both server authentication and data encryption. SSL and other technologies in use by Visier help ensure that your information remains safe and secure. Our websites are hosted in a secure server environment that uses firewalls, intrusion detection systems, and other advanced technology to protect against interference or access from outside intruders. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee absolute security. You are responsible for maintaining the security and confidentiality of any usernames and passwords associated with Visier’s websites.

Keeping our customers’ data secure is our number-one priority, and we encourage responsible reporting of any vulnerability that may be found in our site or application. Visier is committed to working with the security community to verify and respond to any potential vulnerability that is reported to us.  When reporting a potential vulnerability or any other questions about security on our website or platform, please send an email with details to security@visier.com. Please provide full details of the suspected vulnerability so the Visier’s security team may validate and reproduce the issue.

LINKS TO THIRD PARTY WEBSITES

We have included links to third-party sites on our websites. Please be aware that Visier is not responsible for and cannot control the privacy policies of these third-party sites. We encourage you to read the privacy policies of these other sites as they may differ from ours.

SOCIAL MEDIA WIDGETS

Our website includes social media features, such as the Facebook Like button and Widgets, such as the ShareThis button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy statement of the company providing it.

BLOGS

Our website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at privacy@visier.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

CHANGES TO THIS PRIVACY STATEMENT

Visier reserves the right to change this Privacy Statement at any time by posting a new privacy statement at this location. Therefore, you are responsible for periodically checking the Privacy Statement at this location for changes. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective.

CONTACTING US

Questions about this Privacy Statement or the information practices of Visier’s websites should be directed to us by e-mail at privacy@visier.com.

You may also contact us at:

550 S. Winchester Boulevard
Suite 620
San Jose, CA 95128

 

Effective: January 15, 2013