Visier, Inc. (“Visier”, “We”, “Our”, “Us”) is committed to protecting the privacy of your information. We have established this privacy statement to explain how we collect and use your personal information. This privacy statement applies to data we collect through the visier.com website, the Visier service platform (“Service Platform”), and other webpages we operate in which we post a direct link to this statement (collectively, the “Sites”).
E.U. – U.S. PRIVACY SHIELD
Visier participates in and has certified its compliance with the E.U. – U.S. Privacy Shield Framework (“Framework”). We are committed to subjecting all personal data received from European Union (EU) member countries in reliance on the Framework to the Framework’s applicable Privacy Shield Principles (“Principles”). To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List, https://www.privacyshield.gov/list.
We are responsible under the Framework for the processing of personal data we receive and, in accordance with the Principles regarding onward transfers, the processing of personal data we subsequently transfer to a third party acting as an agent on our behalf. We remain liable, in accordance with these Principles, if our third party agents process such personal information in a manner inconsistent with the Principles, unless we prove we are not responsible for the event giving rise to the damages.
With respect to personal data received or transferred pursuant to the Privacy Shield Framework, we are subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
We have further committed to cooperate with EU data protection authorities (DPAs) with regard to unresolved Privacy Shield complaints concerning human resources data transferred from the EU in the context of the employment relationship.
U.S. – SWISS SAFE HARBOR
Visier participates in and has certified its compliance with the U.S.–Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from Switzerland. We have certified that we adhere to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Visier’s certification, visit http://www.export.gov/safeharbor/.
Our customers may electronically submit personal information to us for hosting and processing purposes in connection with a subscription to our products or services (“Customer Data“). We will not review, share, distribute, or reference any Customer Data except as provided in the applicable Visier Subscriber Agreement or as may be required by law. We process Customer Data in our Service Platform under the direction of our customers. We have no direct relationship with the individuals whose personal data are contained in the Customer Data. Our customers are responsible for providing all notices associated with the proper collection of the Customer Data. An individual who seeks to access, correct, amend, or delete their data or withdraw consent to further contact should direct his or her query to the data controller. If the data controller requests that we remove the data associated with an individual, we will respond to the request within 30 days.
INFORMATION WE COLLECT
We do not obtain personal information about you when you visit the Sites unless you choose to voluntarily provide it. Some areas of the Sites request or require personal contact information, such as your name, company name, address, phone number, e-mail address, company annual revenues, number of employees, and industry (“Contact Info“). We do not share your Contact Info with any third party without your consent, except to the limited extent described below under “Sharing of Collected Information.”
We, and our authorized service providers, may observe your activities, preferences, and transactional data (such as your IP address and browser type) relating to your use of the Sites (“Usage Info“). While we may collect or log Usage Info, we generally do not identify you or match this information with your Contact Info.
You may provide us with your personal information, such as that contained on a resume or a curriculum vitae, in connection with a job application or inquiry (“Job Application Info“). In accordance with the Federal Children’s Online Privacy Protection Act of 1998 (COPPA) and other global data privacy regulations, we will never knowingly request personally identifiable information from anyone under the age of 14. If we learn that we have received information from a child under the age of 14, we will attempt to delete this information as soon as possible. Regardless of any stated preference, we will never knowingly and voluntarily share the personally identifiable information of a child under the age of 14 with a third party.
COOKIES AND OTHER TRACKING TECHNOLOGIES
Cookies on our public websites:
We and our partners use both session ID cookies and persistent cookies and similar technologies to analyze trends, administer our websites, track users’ movements around our websites, and to gather demographic information about our user base as a whole. A session ID cookie expires when you close your browser.
We use session ID cookies on our websites to remember your username for future logins only if requested by you, in which case a persistent cookie remains on your hard drive for an extended period of time. We use persistent cookies to generate usage metrics to better understand the needs of our visitors. You can remove persistent cookies by following directions provided in your Internet browser’s “help” directory. For more information on cookies, please visit www.visier.com/cookies.
We partner with one or more third parties to display advertising on our websites and to manage our advertising on other websites. Our third party partners may use technologies such as cookies to gather information about your activities on our websites and on other websites in order to provide you with advertising based upon your browsing activities and interests. If you do not wish to have this information used for the purpose of serving interest-based advertisements to you, you may opt-out by visiting preferences-mgr.truste.com or by using the NAI opt-out mechanism, located at www.networkadvertising.org/choices (or if you are located in the European Union, please instead visit www.youronlinechoices.eu). Please note this does not opt you out of being served advertisements. You will continue to receive generic advertisements.
Cookies within our Service Platform:
We use session ID cookies in our Service Platform to remember your username for future logins only if requested by you, in which case a persistent cookie remains on your hard drive for an extended period of time. We use persistent cookies to generate usage metrics to better understand the needs of our users and customers. You can remove persistent cookies by following directions provided in your Internet browser’s “help” directory. For more information on cookies, please visit www.visier.com/cookies.
We use transient security and authentication cookies to manage your access rights within the Service Platform. These cookies are only valid for the current session and do not persist. Transient cookies are required for the Service Platform to operate.
We gather certain information about you and your activities on the Sites automatically. This information may include your Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring and exit pages, operating system, date and time stamp, and clickstream data.
SOCIAL MEDIA WIDGETS
The Sites include social media features, such as the Facebook Like button and Widgets, such as the Share. This button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy statement of the company providing it.
BLOGS AND FORUMS
The Sites offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us by e-mail at email@example.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
USE OF COLLECTED INFORMATION
We use Contact Info we collect to perform the services requested by the user. For example, if you fill out a “contact me” form, we will use your information to contact you about your interest in our products and services. We may also use Contact Info for marketing purposes. For example, we may use your information to contact you to further discuss your interest in our products and services and to send you information regarding us and our partners, such as information about promotions or events.
We use Usage Info to operate and improve the Sites, to diagnose technical problems with the Sites, to facilitate your use of the Sites, and to track aggregate traffic patterns throughout the Sites. We may also use this information alone or in combination with your Contact Info to provide you with personalized information about our products and services.
We may use Job Application Info for the purpose of employment consideration or responding to your inquiry. We may keep Job Application Info on file for future consideration.
DISCLOSURE OF COLLECTED INFORMATION
Except as described in this privacy statement, we do not share, sell, rent, or trade any of your personal information with third parties for their promotional purposes.
From time to time, we may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly-offered product or service from us, we may share information we collected from you in connection with your purchase or expression of interest with our joint promotion partner(s). We do not control our business partners’ use of your information. Their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service or you may contact us by e-mail at firstname.lastname@example.org.
We may transfer your personal information to companies that help us provide our services. Transfers to subsequent third parties are covered by the provisions in this statement regarding notice and choice and may also be governed by the terms of a service agreement between us and our customer. We may also provide your personal information to companies that provide services to help us with our business activities, such as analytics providers and hosting providers. These companies are authorized to use your personal information only as necessary to provide these services to us.
If we should ever file for bankruptcy or merge with another company, or if we should decide to buy, sell or reorganize some part or all of our business, we may be required to disclose your personal information to prospective or actual purchasers or receive personal information from sellers. It is our practice to seek appropriate protection for personal information disclosed or received in these types of transactions. You will be notified via e-mail and/or a prominent notice on the Sites of any change in ownership affecting the uses of your personal information, as well as any choices you may have regarding your personal information.
We reserve the right to use or disclose your personal information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process. In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We also reserve the right to use and disclose any information collected via the Sites that is not in personally identifiable form.
In addition to any opt-out procedures described above, you may choose to stop receiving our marketing e-mails by following the unsubscribe instructions included in those e-mails, by accessing the e-mail preferences section of your account settings page, or by contacting us by e-mail at email@example.com.
MANAGING YOUR INFORMATION
Upon request we will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. You may request to access, update, change, or delete your personal information by contacting us by e-mail at firstname.lastname@example.org. Such requests will be handled within 45 days. If you are associated with a customer and would like to update your account, please contact us by e-mail at email@example.com.
We will retain your personal information for as long as your account is active or as needed to provide services you have requested. We will also retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We employ robust security measures to protect against the loss, misuse and alternation of the personal information under our control. The Sites employ Secure Socket Layer (SSL) technology using both server authentication and data encryption. The Sites are hosted in a secure server environment that uses firewalls, intrusion detection systems, and other advanced technology to protect against interference or access from outside intruders.
However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee absolute security. It is your responsibility to ensure you are accessing the Sites and Service Platform using an up-to-date web browser. You are also responsible for maintaining the security and confidentiality of any usernames and passwords associated with the Sites.
Keeping your personal information secure is our first priority. We encourage responsible reporting of any vulnerability that may be found in the Sites or Service Platform. We are committed to working with the security community to verify and respond to any potential vulnerability that is reported to us. To report a potential vulnerability or make an inquiry about security on the Sites or Service Platform, please send an e-mail with details to firstname.lastname@example.org. Please provide full details of the suspected vulnerability so our security team may validate and reproduce the issue.
THIRD PARTY WEBSITES
The Sites include links to third-party sites that we do not own or control. We are not responsible for and cannot control the privacy policies of these third-party sites. We encourage you to read the privacy policies of these other sites as they may differ from ours.
CHANGES TO THIS PRIVACY STATEMENT
We reserve the right to change this privacy statement at any time by posting a new privacy statement at this location. Therefore, you are responsible for periodically checking the privacy statement at this location for changes. Changes are effective upon posting.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Under certain conditions, more fully described on the Privacy Shield website, https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
Questions about this Privacy Statement or the information practices of Visier’s websites should be directed to us by e-mail at email@example.com.
You may also contact us at:
550 S. Winchester Boulevard
San Jose, CA 95128
Effective: September 26, 2016