Agenda

Outsmart is the people analytics and workforce planning event of the year.

Experience two days of incredible insights, advanced tech, and brilliant speakers — with an agenda tailormade for HR and people analytics leaders.
Check back here often as we will be updating this page with speakers and sessions in the coming weeks.

Select a day to view the corresponding agenda

Click an item in the left column to see the details

Registration

6:00 pm

Registration begins at 6:00 pm

Toast to Outsmart Welcome Reception

7:00 - 9:00 pm

We'll kick things off Monday evening with a festive welcome reception. Enjoy signature cocktails & canapes while soaking up a spectacular view of Union Square from the historic St. Francis suite on the 32nd floor.

Welcome to Outsmart 2019

9:00 - 9:10 am

Presenter:
John Schwarz, Founder and CEO, Visier

General Session

9:10 - 9:30 am

The Next Great HR Transformation

Presenter:
Paul Rubenstein, Chief People Officer, Visier

For over 20 years, HR has undertaken multi-year transformation projects—projects that have culminated in shared services, outsourcing, COEs, and ERP systems—all in the name of driving HR efficiency. But what is the next great transformation for modern HR? And how can you successfully navigate it? Presented by Visier Chief People Officer, Paul Rubenstein, this session will inspire you to drive the change needed to achieve a true competitive advantage through your HR function.

General Session

9:30 - 10:30 am

Humanocracy: Building Organizations as Amazingly Capable as Those Inside Them

Presenter:
Gary Hamel, Visiting Professor, London Business School

Today’s organizations need to be more resilient, creative, and engaging than ever before. Yet all too often they’re inertial, incremental, and uninspiring. To close the gap we need data on employee attitudes; skills and productivity; on leadership traits and effectiveness; on the talent pipeline and employee churn; on the climate for innovation; and the capacity to change. But data by itself isn’t enough to create organizations fit for the future and fit for human beings.

To make progress we have to face facts. The top-down, rule-driven, bureaucratic structures that predominate in most organizations are now a competitive liability. We need to uninstall bureaucracy and rebuild our organizations around new, post-bureaucratic principles: openness, meritocracy, community, experimentation, and ownership. The goal: Organizations that are as adaptable, innovative, and inspiring as the people inside of them.

Is this radical makeover possible? Absolutely. There are already role models—complex businesses that boast a 1:400 span of control; global giants that have done away with middle management; and progressive organizations that have turned every employee into an entrepreneur. The vanguard show what’s possible when you’re willing to challenge 100-year old assumptions and creatively “hack management.”

In his provocative and practical talk, Gary will show you how to kick start an HR revolution that will free up every human being to be their best and do their best.

Coffee Break

10:30 - 11:00 am

30-minute coffee break

Breakout Sessions (choose one session below)

11:00 am - 12:00 pm

BREAKOUT 1: Leading With Inclusion: Tapping into Diversity to Create Financial Value and Top-Line Growth

Moderator:
Stela Lupushor, Chief-Reframer, Reframe.Work Inc.

Panelists:
Jocelyn Caldwell, Vice President, Workforce Analytics & Planning, TIAA
Maryann Bruce, Founding Member, Paradigm for Parity

Countless reports and studies show that having a diverse workforce impacts the stability of your organization and your ability to innovate—and also directly influences financial results.

Focusing on diversity is necessary, but it’s not sufficient when change is required on so many levels. How can we improve our mindsets, organizational culture, policies, reporting and metrics, and technology to leverage the undeniable value of a diverse and inclusive workforce?

During this panel, we’ll explore all the ways to influence positive change at both the organizational and personal level with the hope to trigger a bigger societal wave.

BREAKOUT 2: Innovating in Workforce Planning

Moderator:
Jim Topor, President, Workforce Transformation

Panelists:
Liz Jurcik, Workforce Strategy & Planning Leader, Providence St. Joseph Health
Rob Major, Manager, Strategic Workforce Planning & Analytics, Ascension
Charley Newton, Director, Strategic Workforce Planning, Sabre

Data-driven workforce planning is a game-changer for HR and businesses. This practice enables organizations to minimize risk (such as talent shortages) and capitalize on upside opportunities in an era of disruption, such as saving millions of dollar through increased accuracy and forecasting.

Jim Topor, a workforce transformation thought leader with 20-plus years of delivering organizational change in the areas of HR strategy, strategic workforce planning, and workforce analytics, will lead this informative session. He’ll discuss workforce planners who champion the use of data and analytics and have driven big returns to their organizations as a result.

Networking Lunch

12:00 - 1:00 pm

Following the opening Keynote and several General/Breakout Sessions, a networking lunch begins at 12:00 pm

General Session

1:00 - 2:00 pm

Leading with Talent: The Future of HR in a Talent-Driven World (CHRO Roundtable)

Moderator:
Paul Rubenstein, Chief People Officer, Visier

Panelists:
Clay H. Worley, SVP & Chief Human Resources Officer, NCI
Sue Ortenstone, SVP & CHRO, CenterPoint Energy
Joydeep Mutsaddi, SVP HR, Becton Dickinson
Eva Sage-Gavin, Senior Managing Director, Global Talent & Organization, Accenture

Is "HR transformation" coming to an end? HR's multi-year efforts to drive efficiency and strategic impact are at odds with the rapid pace of change in business. In this panel, we’ll explore new requirements for the CHRO in the age of digital literacy and agile work; how these forces will change the demands of the HR team and technology;, what shifts will occur in the relationship with “HR’s clients” and the overall workforce; and much more.

Join HR leaders from NCI, CenterPoint Energy, Becton Dickinson and Accenture for a behind-the-scenes look at how today’s CHROs are navigating the choices in their dual role leading the HR function and the talent agenda.

Transitional Break

2:00 - 2:15 pm

15-minute transitional break

Breakout Sessions (choose one session below)

2:15 - 3:15 pm

BREAKOUT 1: Inspiring HRBPs to Adopt a Data-Driven Approach

Moderator:
Lexy Martin, Principal, Research and Customer Value, Visier

Presenters:
Matthew Hamilton, Manager, HR Data Analytics, Regions Bank
Steve Rinvelt, Manager of HR Reporting and People Analytics, Robert Bosch LLC
Jason Pagan, Senior Director, Strategic Workforce Planning & Analytics and Head of HR, Indiana Market, Ascension
Todd Horton, Director, Workforce Intelligence, CommonSpirit Health

Many organizations will proactively enable their HRBPs as part of their people analytics roll-out. The transformation of the HR service delivery model– focused on simply leveraging automation for record-keeping and transaction management–opens up opportunities for HRBPs to move into a strategic consultative role. In this session, our panelists will share the innovative ways they elevated their HRBPs ability to deliver workforce insights beyond HR, excited and enabled them to consistently use data to advise leaders and people managers on strategy, gained their commitment to achieving value, showed them how to tell stories with data, and more.

BREAKOUT 2: Building your Business Case for People Analytics

Moderator:
Wes Wu, VP, Advisory Services, Visier

Presenter:
Gary Winant, AVP, HR Reporting & Analytics, L'Oreal
Eric Lieberman, Director, HR Analytics, Alexion Pharmaceuticals
Samuel Thayer, Senior HR Director, Compass
Robert Lanning, Director, HRIS and People Analytics, Silicon Valley Bank

Thanks to people analytics, HR professionals can now provide actionable insights that are invaluable for executives tasked to deliver significant business transformation. Despite this, it’s still a struggle to convince the C-suite to find the time and money to properly invest in this capability. It takes more than a few “Moneyball” references (although they don’t hurt) to get buy-in from the C-suite—you need to build a business case that is compelling, complete, and durable.

This session will uncover the methodologies and process frameworks that enabled world-class HR teams to gain C-suite support for people analytics. Discover how to create a case that appeals to many stakeholders, connects with greater financial outcomes, and stands up against competing investment requests coming from outside HR.

Coffee Break

3:15 - 3:45 pm

30-minute coffee break

Breakout Sessions (choose one session below)

3:45 - 4:45 pm

BREAKOUT 1: Adding People Analytics to the C Suite Tool Kit: Combining Traditional People Reporting, Workforce Cost Management, and Strategic Impact to Improve Business Outcomes

Moderator:
Jim Halling, Founder & President, Workforce Insights

Panelists:
Connie Puglia, SVP & Chief People Officer, TiVO
Scott Judd, Director, People Analytics, Facebook
Jimmy Zhang, Head of People Strategy and Analytics, Vertex Pharmaceuticals

Imagine a leadership meeting where, as soon as a question is asked, it's answered. And consider a world where people insights are about more than headcount, hiring, and turnover counts—instead, they drive deep, performance-driving discussions about workforce costs, optimizations, and strategy.

Jim Halling, a senior consultant in workforce strategy with over 30 years of executive experience, will lead this session where Visier customers share how they have transformed their contributions to C-suite dialogues.

BREAKOUT 2: A Day in the Life with Visier

Moderator:
Ian Cook, VP, HR Solutions, Visier

Presenters:
Erik Otteson, Director, People Analytics, Medallia
Anna Merritt, People Analytics Lead, Square
Dapo Olofinjana, HR Analyst, Rackspace
Tiffany Zanotelli, People Analytics Manager, Pitney Bowes

An investment in Visier is highly transformative — whether made by organizations just starting out on their analytics journey, or those already far along it.

In this session, people analytics leaders and practitioners will share their stories about how they use Visier on a daily basis, how Visier has changed their role or function, and the lessons they've learned along the way.

BREAKOUT 3: Experimenting and Pushing the Boundaries with People Analytics

Moderator:
Zack Johnson, VP, Business Development, Visier

Panelists:
Kala Northrup, People Analytics Analyst, BBVA Compass
Adam McKinnon, Senior Manager, People Analytics & Organization Design, Merck KGaA
Greg Newman, Product Manager, TrustSphere
RJ Milnor, VP, Talent Management Operations, McKesson

Some of the most exciting stories of people analytics involve big data yielding surprising findings that deliver an enterprise-wide impact. But how do you formulate an analytics project of this magnitude and more importantly, execute on it?

In this inspiring session, HR analytics leaders will share how they’re pushing the boundaries of what’s possible with analytics.

Transitional Break

4:45 - 5:00 pm

15-minute transitional break

Breakout Sessions (choose one session below)

5:00 - 6:00 pm

BREAKOUT 1: Successful People Analytics Enablement: Change Management Leading Practices

Moderator:
Lexy Martin, Principal, Research and Customer Value, Visier

Presenters:
Amit Mohindra, CEO & Founder, People Analytics Success
RJ Milnor, VP, Talent Management Operations, McKesson
Jennifer Smith, Customer Value Manager, Visier

Today, we are past the people analytics early adoption stage. Now organizations considering people analytics look for how best to achieve the potential value of this technology—and proper change management is part of the answer.

Change management enables organizational change to a data-driven mindset and fosters the broad use of analytics to improve decision-making. But what are these key activities that go into an enterprise change management approach?

In this panel session, Lexy Martin,HR tech industry veteran and Visier's Principal, Customer Value and Research, will lead a discussion with people analytics and change management experts, and share highlights from her research into the leading practices from mature people analytics organizations.

BREAKOUT 2: Humans at the center of people analytics

Presenter:
Kathi Enderes, VP, Talent and Workforce Research Leader, Bersin by Deloitte

People analytics is a senior executive priority, and most organizations are increasingly investing in people analytics capabilities. Technologies and techniques get more sophisticated at an exponential rate. Many organizations experiment with various approaches and run exciting people analytics projects. Yet, the long-term, strategic impact on business and workforce outcomes is often limited. Historically, people analytics has primarily focused on making the HR function run more efficiently, with limited focus on workforce experience, productivity and performance. In this session, we will explore the key success factors of sustainable people analytics success, dive deeper into the benefits of empowering people with their own data, discuss the implications on data privacy and ethics, and highlight practical examples of these practices.

BREAKOUT 3: People Analytics and IT: A Successful Partnership

Moderator:
Caitlin Bigsby, Product Marketing Director, Visier

Panelists:
Patrice Le Bihan, Director, Business Intelligence, Visier
Shawn Woodring, Sr. Workforce Analyst, Erie Insurance
Cody Anderson, Workforce Planning BI & Analysis Principal, Sabre

IT is a necessary partner for any successful analytics project, but they often have a very different perspective on the best course of action. Learn how organizations have approached IT to either get them on board with people analytics projects, or at least get what they needed. Discover the approaches that work, and the pitfalls to avoid.

The Vizzies Customer Award Celebration

7:00 pm

"The Vizzies" Awards Dinner Celebration of Excellence

7:00 PM Cocktails
7:30 PM Dinner, Awards and Live Music

Tuesday evening we'll celebrate HR Analytics’ best and brightest! Cheer on your peers & colleagues, savour a delectable dinner and then kick up your heels on the dance floor to live music performed by Visier’s very own rock stars!

General Session

9:00 - 10:00 am

Visier People: What's Next?

Presenter:
Adam Binnie, Chief Product Officer, Visier

Business analytics are about finding answers, discovering new insights, linking insights to decisions, and modeling the probabilities of the future—all with the aim to shape business strategy to drive business performance. Today, top brands around the world have selected Visier as their people analytics platform and are achieving incredible results.

As the global business environment changes, Visier continues to evolve to enable business leaders to achieve even better success. Join Viser's Chief Product Officer, Adam Binnie, to discover what's next on the Visier product roadmap and how these innovations will empower you to outsmart and outperform your competition today, tomorrow, and beyond.

Transitional Break

10:00 - 10:15 am

15-minute transitional break

Breakout Sessions (choose one session below)

10:15 - 11:15 am

BREAKOUT 1: Enabling HR CoEs with Strategy-Changing Insights: From Talent Acquisition to Learning to Comp and Ben to M&A and More

Moderator:
Jennifer Kelley, VP, Adoption & Renewals, Visier

Panelists:
Tiffany Zanotelli, People Analytics Manager, Pitney Bowes
Erik Otteson, Director, People Analytics, Medallia
Chase Rowbotham, Head of People Analytics, Genentech
Mircea-Stefan Glavici, People Analytics & Insights Generation Expert, Merck KGaA

Intended by design to drive strategic outcomes, HR Centres of Excellence identify issues, design and deploy interventions, programs and policy in their specialist areas. But in their drive to make an impact, how best can data underpin their practice? How do you maximize the effectiveness of COEs in their functional support to HRBPs, and in turn, to make a real difference to the leaders and employees they support?

In this panel session, expert leader-practitioners from a range of industries share their experience in what will be a lively discussion on supporting and driving excellence in this area.

BREAKOUT 2: 'The Importance of People Analytics in a Time of Uncertainty' - Hear Lessons From Our Expert Healthcare Panel That Applies to All Industries

Moderator:
Kevin MacDuff, Sr. Customer Value Manager, Visier

Panelists:
Liz Jurcik, Workforce Strategy and Planning Leader, Providence St. Joseph Health
Todd Horton, Director, Workforce Intelligence, CommonSpirit Health
Dan Lapporte, Leader, People Analytics, Kaiser Permanente
Ira Kirkley, Senior Director, HR Consulting, Children's Healthcare Hospital

This healthcare industry session is back by popular demand! Our panel of analytics experts will provide unique insights into how they use people analytics to connect HR to hospital executives, make better decisions about people, and explore the linkage between talent and patient outcomes. Discover the latest leading practices for people analytics in healthcare organizations, as well as tried-and-true techniques for user adoption and empowerment.

Coffee Break

11:15 - 11:30 am

15-minute coffee break

Breakout Sessions (choose one session below)

11:30 am - 12:30 pm

BREAKOUT 1: Data Science and Visier: What's New in Visier Benchmarks and Predictive Analytics

Presenter:
Dr. Anton Smessaert, Head of Data Science, Visier

What if your business had a crystal ball that not only told you the future, but showed you how you measured up against your competitors and peers? Join Visier’s data scientist, Dr. Anton Smessaert, as he demystifies the science behind how Visier acts as your HR team’s all-seeing eye. He’ll take you on a grand tour of how Visier Benchmarks are measured while your data is kept confidential and how to use these insights to empower decisions.

Discover the calculations and use cases for Visier’s ability to predict resignations, promotions, and internal movement up to 17x better than guesswork,and learn how you can validate these predictions to increase stakeholder trust. There’ll be no smoke and mirrors in this information-packed session!

BREAKOUT 2: Speaking the Language of the Business

Moderator:
Wes Wu, VP, Advisory Services, Visier

Presenter:
Dr. Gary Russo, Director of Workforce Intelligence, Providence St. Joseph Health

BREAKOUT 3: Visier Customers Only: Storytelling With Data: Bring Your Laptop!

Moderators:
Kevin MacDuff, Sr. Customer Value Manager, Visier
Carla Williams, Sr. Customer Value Manager, Visier

Networking Lunch

12:30 - 1:30 pm

Following several General/Breakout Sessions, a networking lunch begins at 12:30 pm

General Session

1:30 - 2:30 pm

Transforming HR with People Insights

Moderator:
Al Adamsen, Co-Founder of Insight222 and Founder & Executive Director of the Global PAFOW Event Series

For the past 20 years, HR has restructured itself to transform from administrators to strategic business partners with the aim to drive better business outcomes. Yet, HR transformation, in most cases, has not achieved this goal. Why? One reason is because the technologies supporting such transformations have focused on better operations, not better strategy.

This panel of people analytics experts will discuss how data-driven decision making builds strategic HR that improves culture, agility, innovation, and ultimately, better business performance.

General Session

2:30 - 3:30 pm

The Future of HR and Your Pivotal Role in It

Presenter:
Dr. John Boudreau, Professor and Research Director, University of Southern California

HR has a bright potential future, but it is at a tipping point. The evolving future of work promises trends such as permeable boundaries; a globally connected and fluid workforce; work engagements that go well beyond traditional employment; greater democracy and social influence in the work relationship; amazing future HR technology and work experiences; work that is constantly reinvented beyond the concept of the traditional "job"; and a constantly evolving combination of human and automated work.

Organization leaders, policy makers, investors and workers increasingly recognize these trends as personally and strategically pivotal, and they are hungry for evidence-based and rigorous logical frameworks that will help them navigate and optimize their decisions.

Will HR be the answer? Can the HR discipline of the future step up and offer answers to these fundamental questions? The potential is there, but the reality will require fundamental change in HR and rethinking many traditional approaches and assumptions. It will require an HR discipline with fewer boundaries and that is more inclusive of insights from other business disciplines. HR must take the lead in addressing thorny issues such as whether new work environments will be exploitive or empowering for workers; how organization leaders will establish new personal and organizational values; and how they’ll need to do so in a world where workers may not be employees, where automation becomes a collaborator, and where there is often very little trust that organizations will navigate these challenges for the greatest social and economic benefit.

This session will describe examples of these trends, offer principles and examples showing how the HR profession can reach its full potential, and how HR leaders can create and engage that bright future.

Coffee Break

3:30 - 4:00 pm

30-minute coffee break

Customer-Only Session

4:00 - 5:00 pm

Visier Customers Only: Vote With Your Feet

Presenter:
Adam Binnie, Chief Product Officer, Visier

Our popular "Vote with your Feet" session is back! Open to Visier customers only, this entertaining session is where you get to vote for top features and solution roadmap items in Visier People.

Join your peers in data-driven HR at Outsmart 2019.

Share your insights at the conference using the official hashtag:
#VisierOutsmart

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