HCI Strategic Talent Acquisition Conference

June 26-28, 2017 – Boston Seaport, MA

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Customer-Centric TA: Deliver Exceptional Service to the Candidate, Hiring Manager and the Business

The competition for top talent is heating up- only 22% of organizations agree that they have a strong talent pipeline for critical positions.

Today’s talent acquisition needs an end-to-end customer-centered approach to deliver exceptional service to external candidates and internal business, hiring managers, and candidates. At this year’s Strategic Talent Acquisition Conference you will learn how the most successful TA leaders use their expertise and powers of influence to make strong talent decisions to attract and keep the right people.

 

Featured Session

The Critical Role of Data in Talent Acquisition

Availability of talent consistently ranks as a top CEO concern. In many industries, demand for critical skills & the increasing prevalence of the “independent contractor”, have shifted the balance of power from employer to employee, turning talent into a seller’s market—and making the workforce a core strategic concern for the c-suite.

As a result, companies are in fierce competition for top talent. To maximize the prospect of success, HR teams need be vigilant about both engineering more effective efficient hiring processes and measuring the effectiveness of these processes.

Mark Berry, seasoned HR Leader and workforce analytics practitioner, will describe how to engineer evidence-based recruiting processes, how to facilitate business commitment & support, and how to overcome hurdles of making your recruiting function more data-driven. He will also provide insight on best practices for analyzing and optimizing your talent acquisition functions to have the best business impact over the long term.

You will learn:

  • What “Evidence-Based” Talent Acquisition means and its value to the business
  • Best practices for making a recruiting function more data-driven
  • Specific steps you can take to better measure and optimize your recruiting function and processes
  • New words, likely incorrectly used, but appropriable to impress your friends.

Mark Berry, Vice President of Human Resources, CGB Enterprises

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