Visier’s Customer Success team is passionate about delivering unparalleled service and support to our customers. We are relentlessly passionate about empowering companies with the insights they need to confidently answer critical business questions and be more successful. PayPal, Yahoo, LinkedIn, Micron, Time Inc, Electronic Arts, and BMO are just some of the brands we’ve transformed with our award-winning solutions. Our vision is ambitious: to redefine the field of business intelligence by creating domain-specific and end-user-centric analytic applications.
We are currently seeking a highly motivated, detailed oriented individual to join our Customer Success team as a Technical Support Analyst. This a customer-facing role and the selected candidate must possess strong technical support skills as well as strong experience in customer handling, support escalation and a passion for helping customers. Previous experience working in a SaaS environment is strongly preferred. This individual will be responsible to investigate data related issues, deliver expertise on product related questions, and provide a world-class customer support experience.