Project Manager – London, UK

At Visier we are reinventing Big Data Analytics with Applied Business Analytics solutions that work “out-of-the-box” for our customers. A highly successful company with ~$100 Million in funding, in only a few years on the market Visier’s people analytics and planning solution has been chosen by 120+ large enterprises, including many top brands.

Our vision is ambitious: to redefine the field of business intelligence by creating domain-specific and end-user-centric analytic applications. We are continuously looking for new talent to join our passion-driven organization, and we are currently seeking a highly motivated, entrepreneurial-spirited individual to join our growing Customer Success team as Project Manager.

In this customer facing role, you will possess excellent project management skills coupled with strong technical aptitude and strategic planning abilities. Working with customers is second nature to you, and you thrive in a dynamic, collaborative and fast paced environment.

Previous experience in a SaaS environment is strongly preferred.

 

Remote
Remote

What you'll be doing...

  • Manage multiple enterprise software implementation projects simultaneously
  • Work collaboratively with Business Intelligence Consultants, Customer Success Representatives, and Data Management Engineers to successfully complete customer implementations as a team
  • Consistently demonstrate initiative and seek out new ways to improve systems and processes for the Customer Success team and Visier
  • As the customer success owner through onboarding, Provide exceptional customer service and support for our customers
  • Drive escalations for any project risks and manages to resolution
  • Ensure all relevant data fields are updated in ‘real’ time to ensure accuracy in project reporting following best practices as defined and documented
  • Ensure all aspects of implementing a Visier People solution are planned and delivered following established project management practice processes.
  • Understanding and complying with Visier’s SOC

What you'll bring to the table...

  • Minimum 3 – 5 years’ experience managing multiple and ongoing SaaS implementation projects, ideally focusing on Business Intelligence and/or HR systems
  • Proficient understanding of the HR industry and HR systems strongly preferred (Workday, SuccessFactors, Taleo, PeopleSoft, etc.)
  • Previous experience with data loading, data management, analytics and web technologies
  • Proven ability to work directly with external customers and build relationships
  • Technically competent with excellent communication skills and the ability to translate information to non-technical audiences
  • PMP certified strongly preferred

Core Competencies:

  • Customer service oriented
  • Strong organizational skills
  • Goal focused and values driven
  • Assertive and persuasive communicator
  • Adaptable

What To Expect

This isn’t just about us getting to know you. We believe that you need to get your hands dirty (so to speak) to make sure Visier is the right career opportunity for you. So feel free to ask lots of questions, read up on our company news, check out our thought leadership and peep our social media channels. As you get to know what we’re all about, we hope that you’ll become increasingly confident and excited that Visier could be your next big move.

Once your application is received and reviewed, qualified candidates will move on to our next steps.

  1. Chat with our Talent Acquisition team
  2. Come onsite for a meeting with the hiring manager and your potential team
  3. Meet with one of our executive leaders and learn how your career can grow with Visier

Sound Like A Match?

Hire Me